The SYMU Promise
Simple, Fair and Flexible - Just the way Mobile should be
Let’s check if your device is eSIM ready
If you have your device with you:
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1Open your device's Phone app.phone
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2Enter *#06# and if required, press Call.dialpad
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3If an EID code is shown, your device is eSIM compatible.barcode
Get started with an eSIM from SYMU
First time in orbit? Installation is easy, get connected in three simple steps
Select your plan
Install your eSIM
Check your usage
Questions before launch?
Have more questions about eSIM? Head to the Help Centre for more intel.
An eSIM (embedded SIM) is a digital SIM that’s built directly into your phone. It lets you activate a mobile plan without needing a physical SIM card. It’s faster to set up, more secure, and allows you to add plans without swapping cards.
Most recent smartphones from Apple, Google, and Samsung support eSIMs, including the iPhone XS or newer, Google Pixel 3 and up, and Samsung Galaxy S20 and newer. You can check your device’s settings to confirm compatibility under Mobile Network or SIM Manager.
Once you’ve signed up, we’ll send you a QR code by email or within your Account. Simply scan it using your phone’s camera or network settings, and your plan will activate instantly. No waiting for delivery or inserting a SIM.
Yes! You can port your number from any UK network. Just request a PAC code from your current provider and click 'Transfer your number' in your Account. We’ll handle the transfer, usually within one working day.
All our plans are SIM-only, contract-free, and renew every 30 days. They include unlimited UK calls and texts, with flexible data allowances. You can change or cancel anytime, directly from your online account.
Yes, you can move your eSIM to a new phone without any hassle. Most phones support eSIM transfers. Alternatively, you can uninstall your eSIM from your old phone and re-install it on your new one.
You can log in to your account anytime to view usage, change plans, add data, or cancel. Since our plans are monthly rolling, there are no long-term contracts. Cancel anytime before your next renewal date with no penalty.
No worries, you’ll never be cut off. When you hit your data limit, you can add a one-off data boost instantly from your account or upgrade your plan for next month's billing cycle.